Privacy policy

At VESHY, accessible via www.veshy.store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase from our webshop.

This policy is written in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws in the European Union.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit or use our webshop, we may collect personal information that you voluntarily provide to us. This may include:

Name
Email address
Billing and shipping address
Phone number
Order details and purchase history

Payment information is processed securely by our trusted payment providers. VESHY does not store full credit card details.

We may also automatically collect technical data such as:

IP address
Browser type
Device information
Website usage data through cookies

If you create an account on our website, we will store your account details and login information.


How We Use Your Information

We use your personal information for several purposes, including:

Processing and delivering your orders
Communicating with you about your purchase
Providing customer support
Improving our webshop and services
Sending newsletters or marketing communications (only with your consent)
Complying with legal obligations such as tax and accounting requirements


Legal Basis for Processing

Under the GDPR, we process personal data only when a lawful basis exists. This includes:

Processing necessary to fulfill a contract (such as processing your order)
Processing based on your consent (such as marketing emails)
Processing required to comply with legal obligations
Processing based on legitimate interests (such as improving our webshop or preventing fraud)


Sharing of Personal Data

VESHY does not sell or rent your personal data.

We may share your information with trusted third parties when necessary to operate our webshop or fulfill your order, including:

Payment providers
Shipping companies
Website hosting and technology providers (such as Shopify Inc.)
Authorities when required by law

All third parties are required to process your data securely and only for the agreed purposes.


Cookies

Our website uses cookies to ensure proper functionality and improve user experience. Cookies help us:

Enable shopping cart functionality
Analyze website traffic
Improve website performance
Remember your preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.


Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Order and invoice data may be stored for up to seven years in accordance with Dutch tax regulations.

Account information is stored until you choose to delete your account. Marketing data is stored until you withdraw your consent or unsubscribe.


Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Request correction or updates
Request deletion of your personal data
Restrict or object to certain processing activities
Request a copy of your data in a portable format

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise any of these rights, please contact us at info@veshy.store.


Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure.

All payment transactions are encrypted and securely processed by trusted payment providers.


Children's Privacy

Our webshop is not intended for individuals under the age of 16.

We do not knowingly collect personal data from minors. If we become aware that personal data from a minor has been collected without parental consent, we will delete the information as soon as possible.


Changes to This Privacy Policy

VESHY may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page. We encourage you to review this page regularly to stay informed.


Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

VESHY
Email: info@veshy.store
Registered location: Schiedam, The Netherlands