Privacy policy
Privacy Policy – VESHY
At VESHY, accessible via www.veshy.store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase from our webshop. This policy is written in accordance with the General Data Protection Regulation (GDPR).
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or use our webshop, we may collect personal information that you voluntarily provide to us. This includes your name, email address, billing and shipping address, phone number and order-related details such as purchased products, payment method and order history. Payment information is processed securely by our payment providers, and we do not store full credit card details ourselves.
We may also automatically collect technical information such as your IP address, browser type, device information and data collected through cookies. If you choose to create an account, we will store your account and login details.
How We Use Your Information
Your personal data is used to process and deliver your orders, to communicate with you about your purchase or account, and to provide customer support. We also use this information to improve our webshop, products and services. If you have given explicit consent, we may use your email address to send newsletters or marketing communications. Additionally, we process data where necessary to comply with legal obligations, such as tax and accounting requirements.
Legal Basis for Processing
We process personal data only when there is a lawful basis to do so. This includes processing necessary to perform a contract with you, such as fulfilling your order, processing based on your consent for marketing communications, processing required to comply with legal obligations, and processing based on our legitimate interests, such as improving our webshop and preventing fraud.
Sharing of Information
VESHY does not sell or rent your personal data. We only share your information with trusted third parties when this is necessary to operate our webshop or fulfill your order. This includes payment providers, shipping companies, IT and hosting partners such as Shopify Inc., and authorities where required by law. All third parties are required to handle your data securely and only for the purposes agreed upon.
Cookies
Our website uses cookies to ensure proper functionality, improve user experience, enable shopping cart features and analyze website traffic. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Order and invoice data is stored for at least seven years in accordance with Dutch tax law. Account data is retained until you choose to delete your account. Marketing and newsletter data is stored until you withdraw your consent or unsubscribe.
Your Rights
Under the GDPR, you have the right to access your personal data, to request correction or updates, to request deletion of your data, to restrict or object to certain processing activities, and to receive a copy of your data in a portable format. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). To exercise any of these rights, you can contact us at info@veshy.store.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or disclosure. All payment transactions are encrypted and handled securely by our payment service providers.
Children’s Privacy
Our webshop is not intended for individuals under the age of sixteen. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected without parental consent, we will take steps to delete this information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page. We encourage you to review this policy periodically to stay informed.
Contact Information
If you have any questions about this Privacy Policy or the way we handle your personal data, you can contact us at:
VESHY
Email: info@veshy.store
Registered location: Schiedam, The Netherlands
KvK: 77545656
VAT: NL002283794B33